Our
Services
Although you may not be able to see them, our Remote Only IT Support team is always there to help. From managing your cyber security to monitoring your network from a remote location, there’s always a dedicated remote engineer working on your network.
Benefits
Maximise productivity – proactive remote management and strategic planning minimises downtime and ensures the best use of technology.
Prevents problems – your systems are proactively monitored remotely which means issues are resolved before impacting the business.
Protect your business – access to our security knowledge and solutions helps protect your data and reduce the risk of cybercrime.
Features
24/7 monitoring & management – Our systems monitor your IT infrastructure 24 hours a day, 7 days a week which means we can be more pro-active in resolving issues if we receive any alerts or spot any negative trends.
Unlimited remote support – Our engineers can remotely connect to your computers at your convenience and immediately start working on a problem and they’ll continue until the issue is resolved. No time limits and no extra hidden costs!
Dedicated IT manager – As a local office will always deal with your enquiries you will have a close relationship with a senior manager and in all likelihood you will get to know many of our staff personally, making them a real extension of your business.
Microsoft 365 & SharePoint
Make the most of all the tools you need to save money, access business data from anywhere in the world, and collaborate in an intelligent way.
Benefits
Financial – by avoiding costly upfront and ongoing costs for physical infrastructure you can invest your resources in other important areas.
Flexibility – you can increase or decrease your use of Office 365 at a stroke, responding to rapid growth, new customer requirements, recruitment, or seasonal fluctuations; always paying only for what you need.
Familiarity – as you’ll almost certainly be using Microsoft Office already.
Available anywhere, any time.
Features
Real-time co-authoring
Communicate with co-workers
Power Map in excel
Microsoft Planner with workflows
Self- decluttering Smart inbox
Resume reading feature
Send links, not files
Access to expertise –The PC Support Group’s award-winning team is here to advise you and to make the transition seamless. As a Microsoft partner, we have considerable experience with Office 365
Managed Anti-virus
We manage your anti-virus software and security to make sure that it’s always up-to-date and protecting your business as it should be. Regular scans, patch installations, permission controls protect your business.
Benefits
Robust and consistent security – we regularly scan your system and apply patches and updates behind the scenes.
Reduce downtime – our rapid response ensures that we address and remove threats quickly.
Cost savings – our clients benefit from our central volume purchasing agreements.
Improved management control – your employees cannot turn off or uninstall a managed anti-virus solution.
Features
Regular automatic updates – system-wide updates of virus definitions happen automatically and routinely.
Scheduled virus scanning and malware detection.
Certification – can help with meeting the requirements of cyber security accreditation.
Central management – entrusting your anti-virus management to a single source means that every device in your system is properly maintained.
Mobile Phone Solutions
Improve productivity and system accessibility with integrated communications on your mobile devices. With an integrated business communications strategy, you’ll be able to take wireless payments, work more efficiently, and benefit from a single, unified communications network.
Benefits
Save money – with no long-term contracts we can ensure you are always on the best deal.
Productivity – greater efficiency & productivity through integrated IT & VoIP phone systems.
Efficiency – the ability to accept payments wirelessly.
Communication – increased ability to communicate in and out of the workplace via apps and social platforms.
Flexibility – of mobile lease and network that works best for your business.
Speed of response – direct access to our engineers who are there to help instantly.
Features
Excellent customer service from experienced engineers with expertise in VoIP phone systems and IT.
No tie in – rolling monthly contracts which gives you the freedom to move if you feel you are not getting a great service.
SIM only packages – if you already have phones, no problem, just change the package.
Integrated business communications – as experts in IT & VoIP phone systems we can make sure that they work in harmony meaning you will have a more efficient running business.
Managed Backup & Recovery
Our fully managed backup and recovery solutions are robust, secure and fully scalable to your business needs, whether they be local, off-site or in the cloud. Features include backups recoverable universally to any hardware, encrypted backups to the most secure advanced encryption standards (AES), Cloud backups to our ISO and SOC-2 certified servers and recoverable anywhere in the world.
On-premise & Cloud Storage
There are pros and cons with both cloud and on-premise data storage and making the right decision for you depends on your own unique circumstances, your appetite for risk and what makes you most comfortable. We work with our clients to ensure their data is stored in the most appropriate place, achieving the perfect balance of cost, accessibility, compliance and security.
Cloud-to-cloud SaaS Backup
Safeguard your organisation’s Microsoft 365 Mail, Calendar, Contacts, OneDrive and SharePoint data with our cloud-to-cloud backup and recovery service specifically designed for Microsoft 365. All protected with leading industry, security and compliance.
Website & Domain Hosting
Why not make life as easy as possible for yourself by using one supplier for everything?
We can host your website on our servers which means we would store and manage all your website’s files as well as hosting your domain name on one of our hosting plans.
Hard. & Soft. Supply & SetUp
Choosing the right IT equipment is an important consideration for your business. Cheap solutions may create initial savings but in the longer term the lower performance and reliability could prove to be less cost effective. Making a poor purchasing decision with your computer equipment can have costly repercussions. We’re here to advise you on making the best decisions for your business and then source, deliver, implement and support it to maximise your investment.
Managed Wifi
Our Managed WiFi service can provide you with a wireless network solution that provides seamless access and strong connection to a WiFi network. This includes procuring and installing equipment, ongoing management, monitoring, troubleshooting and upgrades to the WiFi network as required so that everything runs smoothly.
Benefits of a managed WiFi solution includes improved performance, lower total cost of ownership, enhanced risk management and excellent support for you and your staff.
